🛒 Maxima Store

Privacy Policy

Last updated: July 4, 2026

This Privacy Policy explains how Maxima Store collects, uses, stores, shares, and protects your information when you use our mobile application and related services.

1 Information We Collect

We collect only the information required to provide shopping, ordering, delivery, payment, and customer support services.

  • Account information such as your name, mobile number, and login details.
  • Delivery information such as your address, house or flat details, landmark, city, area, and pincode.
  • Location information when you choose to detect or confirm your delivery address using location services.
  • Order information such as products added to your cart, placed orders, delivery status, and order history.
  • Device and technical information such as app version, device type, diagnostics, and basic usage data.

2 How We Use Your Information

We use your information for the following purposes:

  • To create and manage your Maxima Store account.
  • To verify login and account access.
  • To confirm delivery availability at your address.
  • To process, pack, dispatch, and deliver your orders.
  • To send order updates and coordinate with you during delivery.
  • To provide customer support.
  • To show relevant products, categories, offers, and content.
  • To prevent fraud, misuse, and unauthorized activity.
  • To improve app performance, reliability, and user experience.

3 Location Information

Maxima Store may request access to your location to help detect or confirm your delivery address and check delivery availability in your area.

We do not use location access for continuous background tracking. You can disable location permission at any time from your device settings. Some delivery address features may not work correctly without location permission.

4 Mobile Number and Delivery Communication

We use your mobile number to identify your account, verify login, provide order updates, coordinate deliveries, and offer customer support.

Delivery staff or service partners may use your mobile number only when required to complete or support your delivery.

5 Sharing of Information

We do not sell your personal information. We may share limited information only when necessary with:

  • Delivery partners or staff responsible for your order.
  • Technology and hosting providers that operate the app.
  • Payment or transaction providers when online payment services are used.
  • Government, law enforcement, or legal authorities when required by applicable law.

6 Payments

When Maxima Store enables online payments, payment information may be processed by trusted payment service providers.

We do not store your full card number, bank credentials, UPI PIN, or other sensitive payment authentication information on our app servers.

7 Data Security

We use reasonable technical and organizational measures to protect your information from unauthorized access, misuse, loss, alteration, or disclosure.

However, no digital service or internet transmission method can guarantee complete security.

8 Data Retention

We retain your information only for as long as necessary to provide our services, meet legal and tax requirements, resolve disputes, prevent fraud, and maintain required business records.

9 Your Choices and Rights

You may:

  • Update or correct your account and delivery information.
  • Disable location permission from your device settings.
  • Contact us for account or data-related support.
  • Request deletion of your account and associated data.
  • Uninstall the app when you no longer want to use it.

10 Children's Privacy

Maxima Store is intended for users who can legally place orders and provide valid delivery information.

We do not knowingly collect personal information from children without appropriate consent.

11 Account and Data Deletion

You can request deletion of your Maxima Store account and associated data by emailing:

Use the subject Delete my Maxima Store account and include your registered mobile number.

We delete your account profile, registered mobile number, saved addresses, and other app account data.

Order records, invoices, payment records, fraud-prevention records, and legal or compliance records may be retained where required by law or legitimate business obligations.

Deletion requests are processed within 30 days. Information required for legal, tax, security, fraud-prevention, or dispute purposes may be retained for the required retention period.

12 Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When changes are made, the updated date will be displayed at the top of this page.

Continued use of Maxima Store after an update means you accept the revised Privacy Policy.

13 Contact Us

For questions about this Privacy Policy, your account, or your personal information, contact us at: